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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Fama

December 6, 2024

1  out of  5
rating by Lisa Fama
"Very disappointed as this office provides no customer service. Finally needed to file a claim and left 3 messages and never received a call back. I can saw they want to schedule a phone call to sell more services but will not be there when you need them. I will be making a change of agent. Bye bye"
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Eric Lefebvre

December 3, 2024

5  out of  5
rating by Eric Lefebvre
"Kenny did a awesome job professional and knowledgeable very satisfied thanks"
We responded:
"Eric, thank you for sharing your experience! I'm glad to hear that Kenny provided you with professional and knowledgeable service. Your satisfaction is important to us, and we're grateful for your feedback. If you need any further assistance, feel free to reach out."
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Frank Tao

November 14, 2024

5  out of  5
rating by Frank Tao
"Kenny at State Farm Insurance really went above and beyond his work duties! Excellent employee and a kind gentleman who knows Insurance!! I’m very happy to have Kenny represent my policy at SF!! In addition, Evelina also is a Fantastic person and she knows her job at hand (she originally sold me my policy at SF!) EXCEPTIONAL work from two very dedicated employees who take pride!! TY!"
We responded:
"Frank, thank you for your wonderful review! I'm glad to hear that Kenny and Evelina have provided you with such exceptional service. Kenny's dedication and knowledge truly shine, and Evelina's expertise in helping you with your policy is greatly appreciated. We are grateful to have them on our team. If you ever need further assistance, don't hesitate to reach out. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Elorac Fen

November 4, 2024

1  out of  5
rating by Elorac Fen
"Please find another State Farms Agent. Do not waste your time with them because they never answer the phone or call you back."
We responded:
"Thank you for reaching out and sharing your feedback. I apologize for any inconvenience you may have experienced. Unfortunately, it seems that you are not currently listed as part of our book of business. We would love to assist you with any of your insurance needs in the future."
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Daniel Anthony

September 5, 2024

5  out of  5
rating by Daniel Anthony
"Shoutout to erica for saving me some money for my car insurance, and she even bundled it with some life insurance. the goat 100%"
We responded:
"Hi Daniel thanks so much for sharing your experience! I'm glad Erica could help you save money on your car insurance and bundle it with life insurance. She's definitely a valuable part of our team. If you need any further assistance, feel free to reach out. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Angelica Anthony

August 23, 2024

5  out of  5
rating by Angelica Anthony
"10/10 Kenny & Juan are the best! incredible service & agents"
We responded:
"Angelica, thank you for your wonderful review. I'm glad Kenny and Juan provided you with incredible service. We appreciate your feedback and look forward to assisting you with any future needs. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Delaney Hayes

July 31, 2024

5  out of  5
rating by Delaney Hayes
"Kenneth was incredibly helpful to all of my needs! He made the entire process extremely easy!"
We responded:
"Hey Delaney! Thanks for the awesome review! I'm so glad Kenneth was able to help you out and make the process easy! If you need anything else, we're here for you! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Caitlin Walker

July 31, 2024

5  out of  5
rating by Caitlin Walker
"Great experience at this State Farm. Felt very taken care of by Kenny, he was super helpful!"
We responded:
"Hey Caitlin! Thanks a bunch for your awesome review! I'm so happy Kenny could help you out and make you feel taken care of. If you ever need anything else, we're here for you! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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justin brahms

July 8, 2024

5  out of  5
rating by justin brahms
"Erica and Kenny are the best and extremely professional and attentive. I am so appreciative for what they have done for me and helped me organize myself and taught me everything i need to know to take care of my company’s fleet . I truly recommend them to anyone!"
We responded:
"Thank you, Justin, for your kind words about Erica and Kenny! It's rewarding to hear that they provided you with professional and attentive service for your company's fleet. We are grateful for your recommendation and are happy to have helped you organize and understand everything you need. Please feel free to reach out for any future insurance needs! - Jordan Paul, State Farm Insurance Agent, Coconut Creek, FL"
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Dominick Puleri

June 12, 2024

5  out of  5
rating by Dominick Puleri
"Had a good experience with Kenny at this State Farm location. He was a great help!"
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Rob Kichman

June 12, 2024

5  out of  5
rating by Rob Kichman
"Great office full of representatives willing to help you through the insurance process. I'd highly recommend."
We responded:
"Thank you so much, Rob! Knowing our team could assist you through the insurance process brightens our day. It's always our goal to make things as smooth as possible for our clients. Your recommendation is truly appreciated and means a lot to us. - Jordan Paul, State Farm Insurance Agent, Coconut Creek, FL"
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Clarke Douglas

June 12, 2024

5  out of  5
rating by Clarke Douglas
"Ms. Erica Sanchez was absolutely wonderful and so helpful. She really helped me to understand my life insurance policy and I will definitely be recommending her to others."
We responded:
"Hi, Clarke! Thanks for sharing your experience with us. We know how important it is to understand your life insurance policy, and we're glad Erica could help clarify it for you. Life insurance is crucial for protecting you and your family, and it's great to see you recognize its value. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Jordan Paul, State Farm Insurance Agent, Coconut Creek, FL"
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What's Wrong Film

June 12, 2024

5  out of  5
rating by What's Wrong Film
"thank you rob Erica kenny felipe and Juan for the help, made the experience as easy as possible"
We responded:
"What's Wrong Film, thank you for letting us know that Rob, Erica, Kenny, Felipe, and Juan were able to assist you and make the insurance process easier. Your feedback means a lot to our team, and we look forward to helping you again! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Blimbus Stevens

June 11, 2024

5  out of  5
rating by Blimbus Stevens
"Kenny is so awesome to talk to. Genuine nice guy and you can tell he’s one of the few who actually want to help and make a difference - Blimbus “The Situation” Stevens"
We responded:
"Thank you, Blimbus - aka The Situation! We're really glad to hear that Kenny made such a great impression. He truly cares about our customers, and it's wonderful to see that come through for you. We appreciate you taking the time to share your experience. Looking forward to seeing you again soon! - Jordan Paul, State Farm Insurance Agent, Coconut Creek, FL"
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Jennifer Ribeiro

May 31, 2024

5  out of  5
rating by Jennifer Ribeiro
"This agency is amazing! Felipe helped me and was very helpful in assisting me with everything!"
We responded:
"Jennifer, I'm so happy to hear Felipe was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he assisted you. Thank you for your review. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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stephanie garcia

May 18, 2024

5  out of  5
rating by stephanie garcia
"Great costumer service especially from Kenneth. I had lots of questions and he was very patient and extremely helpful!"
We responded:
"Stephanie, thank you for your review! I am happy to hear Kenneth was patient and helpful and was able to answer your questions. He is a true asset to the team. Thank you for choosing our State Farm office for your insurance needs!"
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Julian Enrique

May 10, 2024

5  out of  5
rating by Julian Enrique
"Incredible costumer service experience. I was attended by Juan Gutierrez and he was very professional. Juan explained every doubt that I had, and helped me resolve the problems I was having. Best insurance service that I’ve had for a while, I would definitely recommend this service to others ."
We responded:
"Julian, thank you! I am pleased to hear how well Juan assisted you with your insurance needs. We appreciate your recommendation. Thank you for choosing us! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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vanessa Padilla

May 10, 2024

5  out of  5
rating by vanessa Padilla
"Juan was super helpful, answered all my questions and made sure I was taken care of, and understood. Highly recommend 10/10 👍🏽"
We responded:
"Vanessa, thank you for letting us know how Juan was able to assist you with your insurance needs. We appreciate your recommendation! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Justice Network

May 10, 2024

5  out of  5
rating by Justice Network
"5/5 service amazing agents that work in this facility!"
We responded:
"We appreciate you taking the time to leave us a review. Thank you for choosing us to assist you with your insurance needs! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Tanner Buto

May 3, 2024

5  out of  5
rating by Tanner Buto
"Kenny was super helpful when answering my questions and very friendly on the phone. Keep up the good work!"
We responded:
"Tanner, thank you! I'm happy to hear how Kenny was able to assist you with your insurance needs!"
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Mary Poppits

May 1, 2024

3  out of  5
rating by Mary Poppits
"While the agents are easy to talk with, I wish I didn't have to call. However, when your premium keeps going up without a warning, some explanation is needed! Not that it helps tho; because it is always "the state's" fault..."
We responded:
"Hi, Mary. Thank you for taking the time to tell us about your experience. If you would like to address this situation further, please contact our office."
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Alexis Rivera

April 30, 2024

1  out of  5
rating by Alexis Rivera
"Worse office ever. I was with my previous agent for a couple of years, and unfortunately, my agent had retired and sold his agency to this new office with Jordan. It has been a horrible experience since I have been with this new agent. The office staff are very disorganized and promise to call you back and never do. They are not knowledgeable at all when it comes to insurance. If you can find another agency please do so. If you go to Jordan agency, they will mess up your policy, believe me."
We responded:
"Thank you for your review Alexis. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Please feel free to contact us to tell us more about your experience and how we can find a resolution for you."
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Casey Kichman

April 21, 2024

5  out of  5
rating by Casey Kichman
"Rob was very helpful in getting me set up with my policy! Would highly recommend to friends and family!"
We responded:
"Casey, thank you for the wonderful review! We are glad to hear that you had a great customer service experience with Rob. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Felipe Raffa

March 15, 2024

5  out of  5
rating by Felipe Raffa
"Kenny was very helpful in helping me choose a great auto and homeowners policy. He was attentive to detail, and very nice to me!! Definitely recommend!"
We responded:
"Felipe, thank you for your kind words and for acknowledging Kenny's exceptional service! We're delighted to hear that you had a positive experience and are pleased with your auto and homeowners policies. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
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Jessica Lynn

March 1, 2024

5  out of  5
rating by Jessica Lynn
"Kenny was super helpful after my car accident. He made sure everything was taken care of and anything I didn’t understand, he gave an in-depth explanation for. Super helpful, you can tell he knows his stuff and is willing to help out!"
We responded:
"Jessica, thank you for your kind words! Kenny truly excels in providing comprehensive assistance and ensuring clarity throughout the claims process. If you ever need further assistance, don't hesitate to reach out—we're always here to help! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"