Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Chan

David Chan

January 11, 2025

4  out of  5
rating by David Chan
"Good service"
We responded:
"Thank you, David, for your feedback! I'm glad you found our service to be good. Our office is here to assist with any questions or needs you might have."
Profile photo of Donna Butler

Donna Butler

December 23, 2024

5  out of  5
rating by Donna Butler
"I've had great service at the lowest price since about 2019. Thanks Jordan Paul!"
We responded:
"Thank you, Donna! I'm happy to know that you've been satisfied with our service and pricing since 2019. Your support means a lot to us. If you ever have any questions or need assistance, feel free to reach out."
Profile photo of Crystal Fontenot

Crystal Fontenot

December 21, 2024

5  out of  5
rating by Crystal Fontenot
"This office is just everything Erica was able to solve my problems fast and with a better solution than I could have thought of… she was very friendly and understanding truly helped me I recommend this office to anyone the people here are great"
We responded:
"Thank you, Crystal, for your wonderful feedback! I'm so glad to hear that Erica was able to assist you quickly and effectively. Her friendly and understanding approach truly makes a difference. We appreciate your recommendation and are here for any future needs you may have!"
Profile photo of Carl

Carl

December 19, 2024

5  out of  5
rating by Carl
"rob helped save me money. i wish more people were like rob"
We responded:
"I'm happy to hear that Rob was able to assist you in saving money, Carl. We're grateful to have him on our team! "
Profile photo of Laurence Assouline

Laurence Assouline

December 18, 2024

5  out of  5
rating by Laurence Assouline
"Thanks for your help!"
We responded:
"I'm happy to know our office could assist you, Laurence! If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Minghan Wei

Minghan Wei

December 17, 2024

5  out of  5
rating by Minghan Wei
"Juan helped me set up my auto insurance. It was a very pleasant experience. He was nice and responsive, and I got the best rate comparing with other insurance companies."
We responded:
"Thank you, Minghan, for sharing your experience! I'm glad Juan was able to assist you with setting up your insurance and that you found the best rate with us. It's wonderful to know that you had a pleasant experience with his responsive service. If you have any further questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Profile photo of Zip Allen

Zip Allen

December 16, 2024

5  out of  5
rating by Zip Allen
"Always patient and helpful at this agency. Rob helped me. Knew his stuff. All good! TY"
We responded:
"Thank you, Zip, for sharing your experience with us! I'm glad to hear that Rob was able to assist you effectively. We appreciate your kind words and are always here to help with any future needs. Feel free to reach out anytime!"
Profile photo of Lisa Fama

Lisa Fama

December 6, 2024

1  out of  5
rating by Lisa Fama
"Very disappointed as this office provides no customer service. Finally needed to file a claim and left 3 messages and never received a call back. I can saw they want to schedule a phone call to sell more services but will not be there when you need them. I will be making a change of agent. Bye bye"
We responded:
"Lisa, thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with our office. It is always our goal to provide exceptional service, and we regret that we fell short in this instance. I see since this review you and your daughter had multiple conversations with our office in regard to your claim. Thank you again for your feedback, and we wish you the best in your future endeavors."
Profile photo of Lisa Fama

Lisa Fama

December 6, 2024

1  out of  5
rating by Lisa Fama
"Very disappointed as this office provides no customer service. Finally needed to file a claim and left 3 messages and never received a call back. I can saw they want to schedule a phone call to sell more services but will not be there when you need them. I will be making a change of agent. Bye bye"
We responded:
"Lisa, thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with our office. It is always our goal to provide exceptional service, and we regret that we fell short in this instance. I see since this review you and your daughter had multiple conversations with our office in regard to your claim. Thank you again for your feedback, and we wish you the best in your future endeavors."
Profile photo of Eric Lefebvre

Eric Lefebvre

December 3, 2024

5  out of  5
rating by Eric Lefebvre
"Kenny did a awesome job professional and knowledgeable very satisfied thanks"
We responded:
"Eric, thank you for sharing your experience! I'm glad to hear that Kenny provided you with professional and knowledgeable service. Your satisfaction is important to us, and we're grateful for your feedback. If you need any further assistance, feel free to reach out."
Profile photo of Frank Tao

Frank Tao

November 14, 2024

5  out of  5
rating by Frank Tao
"Kenny at State Farm Insurance really went above and beyond his work duties! Excellent employee and a kind gentleman who knows Insurance!! I’m very happy to have Kenny represent my policy at SF!! In addition, Evelina also is a Fantastic person and she knows her job at hand (she originally sold me my policy at SF!) EXCEPTIONAL work from two very dedicated employees who take pride!! TY!"
We responded:
"Frank, thank you for your wonderful review! I'm glad to hear that Kenny and Evelina have provided you with such exceptional service. Kenny's dedication and knowledge truly shine, and Evelina's expertise in helping you with your policy is greatly appreciated. We are grateful to have them on our team. If you ever need further assistance, don't hesitate to reach out. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of Elorac Fen

Elorac Fen

November 4, 2024

1  out of  5
rating by Elorac Fen
"Please find another State Farms Agent. Do not waste your time with them because they never answer the phone or call you back."
We responded:
"Thank you for reaching out and sharing your feedback. I apologize for any inconvenience you may have experienced. Unfortunately, it seems that you are not currently listed as part of our book of business. We would love to assist you with any of your insurance needs in the future."
Profile photo of Daniel Anthony

Daniel Anthony

September 5, 2024

5  out of  5
rating by Daniel Anthony
"Shoutout to erica for saving me some money for my car insurance, and she even bundled it with some life insurance. the goat 100%"
We responded:
"Hi Daniel thanks so much for sharing your experience! I'm glad Erica could help you save money on your car insurance and bundle it with life insurance. She's definitely a valuable part of our team. If you need any further assistance, feel free to reach out. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of Angelica Anthony

Angelica Anthony

August 23, 2024

5  out of  5
rating by Angelica Anthony
"10/10 Kenny & Juan are the best! incredible service & agents"
We responded:
"Angelica, thank you for your wonderful review. I'm glad Kenny and Juan provided you with incredible service. We appreciate your feedback and look forward to assisting you with any future needs. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of Delaney Hayes

Delaney Hayes

July 31, 2024

5  out of  5
rating by Delaney Hayes
"Kenneth was incredibly helpful to all of my needs! He made the entire process extremely easy!"
We responded:
"Hey Delaney! Thanks for the awesome review! I'm so glad Kenneth was able to help you out and make the process easy! If you need anything else, we're here for you! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of Caitlin Walker

Caitlin Walker

July 31, 2024

5  out of  5
rating by Caitlin Walker
"Great experience at this State Farm. Felt very taken care of by Kenny, he was super helpful!"
We responded:
"Hey Caitlin! Thanks a bunch for your awesome review! I'm so happy Kenny could help you out and make you feel taken care of. If you ever need anything else, we're here for you! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of justin brahms

justin brahms

July 8, 2024

5  out of  5
rating by justin brahms
"Erica and Kenny are the best and extremely professional and attentive. I am so appreciative for what they have done for me and helped me organize myself and taught me everything i need to know to take care of my company’s fleet . I truly recommend them to anyone!"
We responded:
"Thank you, Justin, for your kind words about Erica and Kenny! It's rewarding to hear that they provided you with professional and attentive service for your company's fleet. We are grateful for your recommendation and are happy to have helped you organize and understand everything you need. Please feel free to reach out for any future insurance needs! - Jordan Paul, State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of Dominick Puleri

Dominick Puleri

June 12, 2024

5  out of  5
rating by Dominick Puleri
"Had a good experience with Kenny at this State Farm location. He was a great help!"
Profile photo of Rob Kichman

Rob Kichman

June 12, 2024

5  out of  5
rating by Rob Kichman
"Great office full of representatives willing to help you through the insurance process. I'd highly recommend."
We responded:
"Thank you so much, Rob! Knowing our team could assist you through the insurance process brightens our day. It's always our goal to make things as smooth as possible for our clients. Your recommendation is truly appreciated and means a lot to us. - Jordan Paul, State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of Clarke Douglas

Clarke Douglas

June 12, 2024

5  out of  5
rating by Clarke Douglas
"Ms. Erica Sanchez was absolutely wonderful and so helpful. She really helped me to understand my life insurance policy and I will definitely be recommending her to others."
We responded:
"Hi, Clarke! Thanks for sharing your experience with us. We know how important it is to understand your life insurance policy, and we're glad Erica could help clarify it for you. Life insurance is crucial for protecting you and your family, and it's great to see you recognize its value. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Jordan Paul, State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of What's Wrong Film

What's Wrong Film

June 12, 2024

5  out of  5
rating by What's Wrong Film
"thank you rob Erica kenny felipe and Juan for the help, made the experience as easy as possible"
We responded:
"What's Wrong Film, thank you for letting us know that Rob, Erica, Kenny, Felipe, and Juan were able to assist you and make the insurance process easier. Your feedback means a lot to our team, and we look forward to helping you again! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of Blimbus Stevens

Blimbus Stevens

June 11, 2024

5  out of  5
rating by Blimbus Stevens
"Kenny is so awesome to talk to. Genuine nice guy and you can tell he’s one of the few who actually want to help and make a difference - Blimbus “The Situation” Stevens"
We responded:
"Thank you, Blimbus - aka The Situation! We're really glad to hear that Kenny made such a great impression. He truly cares about our customers, and it's wonderful to see that come through for you. We appreciate you taking the time to share your experience. Looking forward to seeing you again soon! - Jordan Paul, State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of Jennifer Ribeiro

Jennifer Ribeiro

May 31, 2024

5  out of  5
rating by Jennifer Ribeiro
"This agency is amazing! Felipe helped me and was very helpful in assisting me with everything!"
We responded:
"Jennifer, I'm so happy to hear Felipe was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he assisted you. Thank you for your review. - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"
Profile photo of stephanie garcia

stephanie garcia

May 18, 2024

5  out of  5
rating by stephanie garcia
"Great costumer service especially from Kenneth. I had lots of questions and he was very patient and extremely helpful!"
We responded:
"Stephanie, thank you for your review! I am happy to hear Kenneth was patient and helpful and was able to answer your questions. He is a true asset to the team. Thank you for choosing our State Farm office for your insurance needs!"
Profile photo of Julian Enrique

Julian Enrique

May 10, 2024

5  out of  5
rating by Julian Enrique
"Incredible costumer service experience. I was attended by Juan Gutierrez and he was very professional. Juan explained every doubt that I had, and helped me resolve the problems I was having. Best insurance service that I’ve had for a while, I would definitely recommend this service to others ."
We responded:
"Julian, thank you! I am pleased to hear how well Juan assisted you with your insurance needs. We appreciate your recommendation. Thank you for choosing us! - Jordan Paul - State Farm Insurance Agent, Coconut Creek, FL"